FAQ

 

How to register to RUS Copernicus?

Follow these simple steps to learn how to register to RUS Copernicus.

 

How to request a RUS virtual machine?

Follow these simple steps to learn how to request a RUS Virtual Machine.

 

How to download Sentinel data?

Follow these simple steps to learn how to download Sentinel data.

 

How do I register for RUS VM?

To register for the RUS VM go to the RUS Copernicus portal and register through the Copernicus Users' Single Sign On. During the activation of the account you will receive three e-mails; your account must be activated by the RUS front desk, therefore please allow few days for the process to be completed. Once your account is active, you can log-in to the RUS platform and go to “Your Dashboard” and click “Request a new User Service”. Fill all the required fields to describe the desired VM and you project or specify the training code OCEA04 to repeat the webinar and receive step-by step guide in PDF. It might take up to 2 days for the VM to be provided.

 

How can I download/upload data from/to the virtual machine? 

To download or upload data you can press CTRL+ALT+SHIFT and a tab will appear on the left side of your screen. Go to Devices and navigate to the folder containing the file you wish to download. Alternatively, you can navigate to the folder where you wish to upload data store on your local PC and then click on Upload at the top of the tab, navigate to where your data is stored and click OK.


Is it possible to access the virtual machines from the command line?

The access to the VM is provided via your browser window as a remote desktop. Unfortunately, at the moment it is not possible to access the VM from command line.


Where can we find past RUS webinars?

All the material developed by RUS is available on the RUS training website – www.rus-training.eu


Which is the OS of the VM you have used?

Ubuntu 16.4 (Ubuntu)
 

Can I ask for any open source software to be installed on a VM? If not, can I perform software installations manually?

Users have administrative rights on their machine and can therefore install any SW for which they have an appropriate license (commercial or open source). Assistance can be requested for the installation of open source SW.


Will I be able to use python and snappy on the RUS and run my own codes?

Yes, the VM comes with the following preinstalled SW development tools: Oracle JDK 1.8, Apache Ignite, Eclipse, GCC, CMAKE, Maven, GIT, Python 2.7/3.5, R 3.3. In addition, the user can install other required tools.


Will I be able to transfer data/results from/to my local workstation onto the RUS VM?

The user can pass files between the VM and local PC by pressing CTRL+ALT+SHIP and clicking Devices. In the tab that appears the user can navigate to the destination folder in the VM and use the upload file button (upload files from local PC to VM) or double click a file they wish to download to the local PC.


Is it also possible to access the machine using SSH?

Currently it is not possible to access the VM in SSH mode.


How long the Virtual Machines provided by RUS can be used and what is the cost?

RUS users are classified as level A, B or C depending on the characteristics (processing and storage requirements) of their projects. The duration of the Virtual Machine for level A users is 3 months. Level B and C users have a time period of 6 months. All the Virtual Machines offered by RUS are FREE for any registered user.


How long does it take to receive the RUS Virtual Machine after the request submission?

After your submission, the RUS team will evaluate your request and analyze your needs. You may be contacted in case further details are needed. Usually, the process can take one or two days.


Is it possible to extend the duration of the Virtual Machine?

In case you need to extend the duration of the Virtual Machine, you should contact the RUS team. They will assess your situation and come back to you with possible options.


Is SNAP installed with all third-party tools in the Virtual Machines provided by RUS?

The RUS Virtual Machines come with a standard installation of SNAP. In case you need a different configuration, you can specify it when you request your Virtual Machine.


Is Sen2Cor available on the RUS VMs?

Yes, the RUS VM machines come preinstalled with Sen2Cor integrated in SNAP.


What code should I use when completing the RUS form to request a VM for my own purposes? 

The options appear even if you fill a random word in the text box, however if you want to repeat the webinar you need to provide the training code given during the live session . The code indicates to the front desk what VM and training materials they should provide to you.


Will there be any advanced webinar in the future?

Advanced webinars for a limited number of applicants are indeed planned for the future. All past and future trainings can be found on the RUS Training platform and will be announced on Twitter, Facebook and LinkedIn.


Is the RUS service free?

All the Virtual Machines offered by RUS are FREE for any registered user and are foreseen for noncommercial applications.


Can the RUS Virtual Machines be used for further projects apart from repeating this exercise?

Definitely yes. You are free to repeat this exercise and start your own projects.


How does the RUS downloading service work?

When applying for a Virtual Machine, you can ask the RUS team to download the Sentinel data you will use in your project for you. The RUS team will handle this operation and locate the images you requested in your private VM.


What are the characteristics of the RUS Virtual Machines?

Depending on your project, you will be classified as level A, B or C. Level A users get up to 1 Tbyte of storage and 1-4 cores of processing capacity. Level B users get up to 10 Tbytes and 1-10 cores. Level C users have available up to 50 Tbytes and up to 40 cores. For the processing of large datasets, (e.g. large time-series), it is possible to make temporary allocations of clusters of VMs (up to 100 VMs i.e. a maximum of 400 cores).


Is it possible to use other satellite data instead of Sentinel in the RUS Virtual Machines?

Note that the use of Copernicus datasets is a prerequisite to access the RUS Service. By this we mean that Copernicus data shall be the main source of data used in your project. This also means the RUS platform is open to other data types.


Is it possible to install other image processing software (rather than SNAP) or applications in the RUS Virtual Machines?

The RUS service provides full administration rights to the users. Once you access your RUS Virtual Machine, you are allowed to install any open source or proprietary software (be aware that the RUS service does not provide licenses for proprietary software).


Can we create new algorithms based on the provided code interfaces?

Yes, you can create your own algorithms in development environments that are available by default in the RUS Virtual Machines (Python, R). 


Is the virtual machine we request with the training code specific or can it be used for different projects?

The code only informs the helpdesk what training materials you wish to be uploaded on your VM. You have admin rights on your VM so you can install additional SW (provided you have valid license) and use the VM for different EO projects and applications.


Is it possible to access the virtual machines from the command line?

The access to the VM is provided via your browser window as a remote desktop. Unfortunately, at the moment it is not possible to access the VM from command line.


Can we run processing in the VM when the browser is closed?

The VM does not shut down when your browser window closes. Run your process overnight or as you require and login to the VM only to check or get your results.

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